We are seeking a mid-level Video Teleconference (VTC) Coordinator to join our growing team. Candidates must have experience with call management and scheduling duties utilizing the Cisco TMS product. This will be a full-time position, 40 hours per week, onsite at our federal end user's location in Arlington, VA.
Qualified individuals should possess a minimum of two (2) years' experience providing similar services to federal government end users.
May provide client consulting and training on controls, interfaces and uses of A/V and VTC equipment.
Must be fully qualified and knowledgeable on Cisco TMS systems.
Shall have technical certifications or product expertise required to support Cisco products
Diploma required, Associate’s or Bachelor’s degree preferred
Strong verbal and written communication skills
Capable of frequent interaction with team members, customers and vendors
Must be a US Citizen - Secret clearance or higher preferred